Reference

Terms and Conditions That Govern Your 10xbaji Account

These terms set out the rules that apply when you open an account, place a bet, deposit via bKash, Nagad or Rocket, or withdraw funds through 10xbaji.

Account eligibility by regionbKash, Nagad, Rocket wallet rulesWithdrawal and verification stepsAccount suspension conditionsGoverning law clause

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What These Terms Cover and Where They Apply

10xbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account created at 10xbaji and every transaction processed through our platform, including deposits and withdrawals made via bKash, Nagad or Rocket. By opening an account, you confirm that you have read these terms and that you meet the eligibility criteria for

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your region. We do not make legal determinations on your behalf — whether access to our platform is lawful in your location is governed by your own local law, and it is your responsibility to check this before proceeding. We may update these terms at any
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time. When we do, we will post the revised version on this page with a new effective date. Continued use of your account after any update means you accept the revised terms. If you disagree with a change, you should stop using the platform and contact
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our support team to close your account. Transactions linked to bKash, Nagad and Rocket are also subject to those payment providers' own terms, which operate separately from ours. We are not liable for delays or errors caused by third-party payment rails. Account data, wallet history and
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transaction records are retained in line with our data policy and applicable law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any clause is unclear, or if you want to raise a concern about how these terms have been applied to your account, our support team handles terms-related queries through the channels below. Have your account reference and the relevant transaction ID ready — this helps us resolve wallet or withdrawal disputes faster.

Team online

Live Chat

Reach the support team directly through the live chat widget in your account dashboard. This is the quickest route for urgent terms or wallet-related queries.

Email Support

Send a written query to our support email address. Include your account ID and a brief description of the clause or transaction you are asking about for a faster response.

Account Help Centre

The Help Centre in your account settings contains clause-by-clause notes on common terms questions, including wallet verification, suspension and account closure procedures.

HOW WE APPLY THESE RULES

Transparency in How We Enforce Account Terms

These terms are not abstract policy — they have direct consequences for your account wallet, your withdrawal access and your ability to use bKash, Nagad or Rocket to move funds. Here is how we handle the four areas that matter most to account holders.

Account Verification

Before your first withdrawal, we confirm your identity against the wallet name on your bKash, Nagad or Rocket account. Mismatches pause the withdrawal until you provide matching documentation.

Terms Updates and Notice

Any revision to these terms is posted on this page with an updated effective date. We do not apply changed terms retroactively to transactions already settled before the revision date.

Account Suspension Process

If a terms breach is detected, we will notify you by email and freeze your account wallet pending review. You can submit a response via the Help Centre before any final action is taken.

Data Retention and Requests

Transaction records, wallet history and account data are kept for the period required by applicable law. You can request a copy of your data or ask us to close your account through email support.

Common Questions About 10xbaji Terms and Conditions

These are the questions we receive most often about how our terms work in practice — covering account eligibility, wallet rules and what happens if a clause applies to your account.

Access and eligibility depend on your local law and the regions we support. It is your responsibility to confirm that using this platform is lawful in your location before opening an account.

Your account wallet is frozen during suspension. Funds already deposited via bKash or Nagad are held securely and reviewed as part of the suspension process before any decision is made.

We post any revision on this page with a new effective date. We aim to give reasonable notice for material changes, but continued account use after a revision means you accept the updated terms.

Contact our support team via live chat or email with your account ID and transaction reference. We will review the application of the clause and respond within our standard support window.

Yes. All wallet-based transactions — whether via bKash, Nagad or Rocket — fall under these terms. Each provider also has its own separate conditions, which operate independently alongside ours.

Send a request to our support email with your account ID. We will process data access requests and account closures in line with our data retention policy and applicable law.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 10xbaji Account

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Transparency in How We Enforce Account Terms

Account Verification

Terms Updates and Notice

Account Suspension Process

Data Retention and Requests

Common Questions About 10xbaji Terms and Conditions

01 Do these terms apply if I am accessing 10xbaji from Bangladesh?

02 What happens to my bKash or Nagad wallet if my account is suspended?

03 Can 10xbaji change these terms without telling me in advance?

04 What do I do if I disagree with how a term has been applied to my account?

05 Are Rocket payments covered under the same terms as bKash and Nagad?

06 How do I request a copy of my account data or close my account?

Terms & Conditions

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