Reference

Privacy Policy for Your 10xbaji Account

We wrote this Privacy Policy so you know exactly what happens to the details you hand over when you open an account, deposit with bKash, Nagad or Rocket, and switch between the sportsbook and the casino tables.

What we collectWallet data handlingCookie choicesRequest deletion
10xbaji Privacy Policy for Your 10xbaji Account
COOKIES AND LOGINS

Cookies, Login Codes and Retention

Most of what keeps your session running is a cookie that remembers your login on the phone you use. Clear the browser and it goes; your account stays intact, and the next sign-in sends a one-time code to your registered number. That code is the lock on your wallet, so keep it to yourself and never forward it. When an account closes, we mark it inactive straight away and keep the transaction trail for as long as the law where you play requires, then remove what is left on our scheduled cycle.

Cookie choices

Session cookies hold your login and language choice. Clear them in your browser settings anytime; analytics cookies can be refused without losing access to the lobby.

One-time login code

Every sign-in on a new phone sends a one-time code to your registered number. We never ask you to read it back in chat, and it never arrives by email.

Retention after closure

We deactivate a closed account straight away and keep only the deposit and withdrawal records the law expects, then remove the rest on our scheduled cycle.

Correction requests

Wrong spelling or an old number? Ask us to correct it. Changes to your registered wallet get extra checks against the wallet you already use.

PRIVACY DESK CONTACT

How to Reach Us About Your Data

Questions about your data do not need to wait for a matchday break. Write to our privacy desk from the email tied to your account and tell us the mobile number you registered, so we can match the request without asking for anything a stranger could guess. If you cannot log in, say that in the first line and we will verify you another way. We reply to the address on file, never to a fresh one, and we will not act on a deletion request that arrives from an inbox we cannot confirm.

Team online

Privacy email desk

Send data questions from the email on your account, and include the mobile number you registered. We answer there so the thread stays tied to one identity.

In-account support chat

Already logged in? Open support from your account wallet screen. The agent can see your deposit history with bKash, Nagad or Rocket without you pasting screenshots.

Written deletion request

Ask for a copy, correction or closure in writing. We confirm from the registered address and explain what we keep for transaction records and why.

Questions You Ask About Your Data

The same few things come up in support chat every week, so we have answered them here in plain words instead of legal phrasing. If yours is not on the list, the privacy desk is one message away. Every answer below describes what we actually do with your records now, not what a template says we should do.

Your name, mobile number, date of birth and the wallet number you register, plus the deposit references from bKash, Nagad or Rocket. We do not receive your wallet PIN.

Yes. Write from the email on your account and we compile your profile, transaction references and login history, then send it to that same address once we verify you.

Only where it is needed to run your account: wallet providers to settle a payment, identity checks where the law asks, and fraud prevention. We do not sell your data.

Send a closure request from your registered email. We deactivate the account at once, then delete what we are not required to keep for transaction records under the law where you play.

The transfer happens inside your own wallet app, so we only see the reference and amount. Your PIN stays with you. Keep your login code private and we handle the rest.

The rules that apply to your account follow where you live, so your rights and our obligations depend on your local law and eligible regions. Ask us and we will explain.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.